Concerns about delivery and complex returns are key reasons for consumers to avoid online purchases. has developed an all-new way for Belgian parcel delivery services to solve both problems. With its smart letterbox, this start-up has developed a package delivery system at home that both couriers and consumers can open using a smartphone app.

Luc van Bosstraeten from’s explains. “It is as simple to use as your letterbox, but it contains breakthrough technology. You can use the system to allow package carriers and even local shops – like your baker – to deliver their products at home. The only thing the baker needs is the Parcelhome app. The system is totally secure and works with dynamic codes comparable to the codes used in online banking. The built-in scale issues a receipt, and the system can receive multiple packages from different carriers. As soon as a package is placed in the ParcelHome unit, the addressee is notified.”

Quad Industries is very proud and excited to be involved in such a breakthrough product development. Quad Industries designed and produced the membrane switch panel that is mounted on the letter box. The box is fed by a battery and charged by a solar panel. The assembly of the panel on the box with the integration of the solar panels and electronics were conducted by Quad Industries.